Tuesday, April 30, 2019
Organisation behavior Essay Example | Topics and Well Written Essays - 1750 words - 1
Organisation behavior - Essay ExampleThey, consequently, should perform as well as possible in order for the company to succeed in the market. Therefore, an idea that employee performance is better if those employees ar stimulatedly intelligent is becoming more and more popular among businesses that will to be more accommodative to the ever changing market conditions and more competitive marketplace (Cherniss and Goleman 2001, 159). Since ablaze apprehension has become much(prenominal) a popular concept among HR specialists, it is worth finding out whether this term is really cogitate to employee performance. Therefore, the goal of this paper is to critically analyze some of the most recent works on the carnal knowledge between aroused intelligence and employee performance with the purpose of determining whether there exists a strong dependence. The tending(p) work will try to determine whether it is really important for modern businesses to invest their resources in emotio nal intelligence and whether such investments will bring any profit. For this purpose, of course, the term it egotism should be defined in the basic place. Definition A scientific study of emotional intelligence began, according to Ciarrochi, Forgas and Mayer (2001, 4), in 1900s. However, up until 1970, when intelligence and emotion were integrated in the field of cognition and affect, the studies of intelligence and emotions were separate. Finally, only in mid-nineties emotional intelligence became a subject of more profound research. The concept got popularized between 1994 and 1997 (Ciarrochi, Forgas and Mayer 2001, 4). However, several definitions of emotional intelligence have emerged in the process of the studies. Goleman (1998, 317), for instance, defines emotional intelligence as a capacity for recognizing our ingest feelings and those in others, for motivating ourselves, for managing emotions well in ourselves and in our relationships. As such, emotional intelligence, ac cording to this author, involves a someone to have the following competencies self- awareness, self- regulation, self-motivation, social awareness, and social skills. Self- awareness, self- regulation, self-motivation are, in this case, persons competency to understand and sell own feelings and emotions. Social awareness and social skills, consequently, refer to the individuals ability to understand emotions of the other and respond correctly. Another definition is given by Mayer and Solloway (1997, 3), who state that emotional intelligence is an ability to embrace emotions in the self and in others, use emotions to facilitate performance, understand emotions and emotional knowledge, and regulate emotions in the self and in others. So, it can be said that emotional intelligence refers to a persons ability to understand the feelings of oneself and the others, as well as react and respond to those emotions in the most proper for a particular situation way. The next issue to find out is whether this ability really has a authoritative impact on affair performance. Literature Review The opinion that emotional intelligence is related to job performance is supported by Nikolaou and Tsaousis (2002). These scientists conducted a research with the purpose of determining the relation between emotional intelligence, occupational stress and organizational commitment. The results showed that the higher emotional intelligence of an individual is, the lower is one
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